Book a Strategy Session
Whether you are testing feasibility on a new development, approaching pre-opening, or running a wellness facility that has never delivered what it should, this is where the conversation starts.
We take on a small number of projects at a time. Tell us about yours, and we will reply within one business day to set up a strategy session and see whether we are the right fit for each other.
Independent spa and wellness consultancy, on the owner’s side. We work with developers, owners and operators who need the numbers to work.
Location
Sedgefield, South Africa.
Operating Globally
daryn@luxewellnessspaces.com
Frequently asked questions
Do you work internationally?
We are headquartered on the Garden Route in South Africa and work on projects globally. Current and past engagements have included assets in Africa, the Middle East, and the Caribbean. If the project is the right fit, geography is not a constraint.
Do you handle construction?
No. We represent the owner through design and build. We support the tender, review designs and progress against the operating plan, and flag anything that would compromise the commercial intent. The builders build; we make sure what they build is what the business needs.
When should we bring you in?
There are three good moments.
The most valuable is feasibility or concept, before plans are final. That is when operational mistakes, poor guest flow and supplier-led procurement are cheapest to avoid.
The second is pre-opening, when recruitment, training, SOPs and launch planning decide whether the facility can deliver what the business plan needs.
The third is when a facility has been open for a few years and has never hit its targets. That is a diagnostic problem, and it is worth looking at sooner rather than later.
Do you replace our architect or interior designer?
No. We work alongside them as the operational and commercial voice in the design. Most architects and designers are excellent at what they do, but few have run a spa. We give them a clear operational brief so the space works as well as it looks. If you haven’t appointed a design team yet, we can introduce wellness architects and designers we trust, and we take no referral fee for doing so.
Do you work with existing businesses that are underperforming?
Yes, and it is a large part of our work. Our Asset Health Check is a structured commercial review of your P&L, staffing model, service mix, pricing and procurement costs. Underperformance rarely has a single cause; it usually builds up across several areas. We show you where, and give you a prioritised plan to recover it.
How is your fee structure modeled?
We charge fixed fees per project phase: feasibility and concept, design guidance, pre-opening, and ongoing advisory where needed. You know the cost before work starts, which keeps budgeting simple when you are managing several workstreams.
Wellness rooted in place, built on less capital.
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